Shipping + Returns
 

RETAIL CUSTOMERS:

SHIPPING

Any order over $50 is eligible for free standard shipping (excludes international orders)

Use promo code: FREESHIPPING

We are not responsible for international taxes & duties, that is the responsibility of the customer. In the event of a return or exchange the taxes, duties & shipping fees will not be refunded

RETURNS & EXCHANGES

All SKU jewelry must be returned or exchanged within 8 days of delivery

All tags must be attached

Jewelry must be unworn & in new condition, otherwise the item(s) will be shipped back & the customer will not be refunded

All customized SKU Jewelry is final sale 

Shipping costs will be deducted from any refunds

REPAIRS

All SKU jewelry is guaranteed on defects in material upon receiving the item, immediately contact us at sku.jewelers@gmail.com. Normal wear and tear, improper care, or damage resulting from misuse will void this warranty

We offer repairs & re-plating at a charge, prices will vary depending on the nature of the repair, contact us at sku.jewelers@gmail.com or (213) 955-9077 for further information

*If you are unable to find an item on our website, please contact us at sku.jewelers@gmail.com

WHOLESALE CUSTOMERS:

SHIPPING

Any order over $1,000 is eligible for free standard shipping (excludes international orders)

We are not responsible for international taxes & duties, that is the responsibility of the customer. In the event of a return or exchange the taxes, duties & shipping fees will not be refunded

RETURNS & EXCHANGES

No returns are exchanges will be allowed

If an item was received damaged, the buyer must notify us through email (sku.jewelry@gmail.com) with an image of the damage within a day or 2 of receiving the item and we will refund the item

Shipping costs will be deducted from any refunds

We offer repairs & re-plating at a charge, prices will vary depending on the nature of the repair, contact us at sku.jewelers@gmail.com or (213) 955-9077 for further information

*If you are unable to find an item on our website, please contact us at sku.jewelers@gmail.com